BSB40215 Certificate IV in Business

BSB40215 Certificate IV in Business

CRICOS Course Code: 088103K

Course Description

This course is for people desiring to work as Administrators or Project Officers in small, medium or large organizations, in a broad range of industries. People in these positions use well-developed skills, possess a broad knowledge base and apply solutions to a defined range of unpredictable problems, analyzing and evaluating information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Students will learn a broad range of competencies such as implementing and monitoring WHS procedures, implementing and coordinating customer service strategies and standards, promoting team effectiveness, implementing continuous improvement and undertaking project work. Students will also learn how to support the recruitment, selection and induction of staff, implement operational plans, analyse and present research information and report on financial activity, enabling them to operate effectively in business support positions.

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Entry Requirements

  • Students must be over 18 years of age,
  • Students must have completed an overseas equivalent of Year 12
  • Students must have either an IELTS score of 5.5 total or above with no band lower than 5.0 or
  • Paper based (PBT) TOEFL score of 550 or above or
  • Internet based (iBT) TOEFL score of 78 or above and must provide documentation to that effect.

Entry requirements will be checked at enrollment in line with the RTO’s Student entry requirements, selection, enrollment and orientation policy.

Enrolment fee$200
Tuition fee per term$2200
Total Terms2
Total course fee$4400
Materials Fee (Per Qualification)$100
Total unit of competencies10
DeliveryFace-to-face and online delivery
Duration23 weeks
AwardCandidates upon successful completion of this qualification will be issued with a: BSB40215 Certificate IV in Business

Sample Time Table and Intake dates for BSB40215 CERTIFICATE IV IN BUSINESS

DaysIntake Dates 2018
Monday – Tuesday (11:00am – 7:00pm)Jan 15 | Feb 12 | Apr 9 | May 7 | Jul 2 | Jul 30 | Sep 24
Monday – Tuesday (9:00am – 5:00pm)Jan 15 | Feb 12 | Apr 9 | May 7 | Jul 2 | Jul 30 | Sep 24

Course Structure and Mode of Delivery

There 10 units of competency in this qualification. This will be delivered over a period 23 weeks with 3 weeks of holidays, consisting of 2 days total of 15 hours per week of classroom based face-to-face learning and 5 hours of online learning delivered through SMC e-learning platform based on Moodle ( ) i.e., total of 20 hours per week.

Following 10 units need to be completed. These include 1 cores and 9 electives as per training package requirements:

Unit of Competency

Unit CodeUnit NameClassification
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirementsCore
BSBCUS401Coordinate implementation of customer service strategiesElective
BSBCUS403Implement customer service standardsElective
BSBLDR403Lead team effectivenessElective
BSBHRM405Support the recruitment, selection and induction of staff Elective
BSBMGT402 Implement operational plan Elective
BSBRES401 Analyse and present research information Elective
BSBFIA402 Report on financial activity Elective
BSBMGT403Implement continuous improvementElective
BSBPMG522Undertake project workElective


Students will be provided with access to the following resources required to complete the qualification successfully upon enrolment:

    • Classroom
    • Tables and chairs
    • Whiteboard
    • Data projector
    • VCR/DVD Player and TV
    • Computer Lab
    • Software such as Microsoft Office and MYOB
    • PPT Slides
    • Unit of Competency.
    • Assessments

Assessment Methods

Assessment is structured throughout the course. If students are unable to achieve competency, additional support is provided through mentoring and access to re-assessment as outlined in our policies and procedures. Assessment requires achievement across all tasks to demonstrate competence and includes:

  • Direct observation i.e., simulated off-the-job situation that reflects the workplace.
  • Product based methods i.e., reports, displays, work samples, role plays, and presentations.
  • Portfolio i.e., written documents, photographs, videos or logbooks.
  • Questioning i.e., written or oral questioning, conducting interviews and questionnaires.

Recognition of Prior Learning (RPL)

Students with prior learning and work experience can apply for RPL. Students who have completed corresponding units of competency and/or units contained within the packaging rules can apply for Credit Transfer. For more information, see our current policies and procedures at

Pathways from the Certificate IV in Business:

After achieving the BSB40215 Certificate IV in Business, candidates may undertake the BSB50215 Diploma of Business – a course designed for those wishing to develop skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Other Information

Before enrolment, each student should ensure they meet the following requirements: